AWWA ACE61626

AWWA ACE61626 Preparing for the Chloramine Conversion: Outreach to Retail and Wholesale Customers

Conference Proceeding published 06/17/2005 by American Water Works Association

Written By Chiu, Carolyn; Palacios, Barbara; Brown, Lillian; Mah, Raymond; Boissevain, Polly

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This slide presentation outlines information on an effort by the San Francisco Public Utilities Commission (SFPUC) to change its residual disinfectant from freechlorine to chloramine to ensure Disinfectant/Disinfection Byproducts Rule is consistently met (reduce THMs). The conversion was initiated on February 2, 2004, and would effect 2.4 million individual customers outreach and coordination approach;technical training;public education and outreach; and,communications before and during startup.

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